Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Darren Devine from Lidl to give some advice for people considering this job:

 

Darren Devine

Sales Operations Executive

Lidl

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  Darren Devine
You need to be ambitious and motivated to succeed in this job. Also taking up a post as a manager in store first will give you an excellent understanding of the role.
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They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.
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Tourism & Hospitality
   

Information from National Skills Bulletin 2009, compiled by FAS and the Expert Group on Future Skills Needs
Arts, Sports & Tourism Occupations
 
Skills shortages
More information on skills shortages can be found in the Labour Market Information section of this site.
• Accommodation Staff - Hotel
• Chef
• Commis Chef
• Hospitality Assistant
• Kitchen Assistant
• Pastry Chef
 
Sample Occupations
• Accommodation Staff - Hotel 
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• Airport Check-in Agent 
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• Bar Manager 
• Bar Staff  
• Caterer 
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• Chef 
• Cloakroom / Luggage Attendant 
• Commis Chef 
• Conference & Banqueting/ Event Co-ordinator 
• Corporate Sales Manager 
• Customer Service Representative 
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• Fairground/Arcade Worker 
• Food Preparation Worker  
• Hospitality Assistant 
• Hospitality Management 
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• Hotel Porter 
• Hotel Sales Manager 
• Kitchen Assistant 
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• Pastry Chef  
• Receptionist - Hotel 
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• Spa Manager 
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• Tour Guide 
• Tour Operator 
• Tourism Officer 
• Travel Agency Clerk 
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• Waiters / Waitresses  

IrishJobs.ie
  Hotel & Catering
IrishJobs.ie
  Tourism, Travel & Airlines
RecruitIreland.com
  Hotel / Catering / Travel
Monster
  Hotels & Lodging

 
 
Tourism & Hospitality icon

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  Featured Career Videos...  [8] Show  

The Tourism and Hospitality sector is being targeted as a major player in Ireland's efforts to move beyond what has been a difficult economic situation.

Tourism-related enterprises provide an estimated 180,000 jobs throughout the country, across accommodation, restaurants, transport and tourist attractions (Source: 2012 Government Action Plan for Jobs)

CSO figures for 2012 show 6.51 million tourists from around the world visited Ireland during that year. In 2013, tourism numbers were up by 7%, making last year the best year for the sector since the downturn.

High profile visits from the Queen of England and The G8 Summit of World Leaders, with President Obama accompanied by his entire family - all broadcast internationally and showcasing for the world what Ireland has to offer.  'The Gathering' initiative additionally boosted tourist numbers significantly.

An estimated 133,000 people are employed in the accommodation and food service sectors alone, an increase of almost 12% (14,200 extra jobs) since 2012 (Source: Report on the Action Plan For Jobs - Quarter 4). Fáilte Ireland estimates total tourism employment (when other parts of the sector such as conferencing, attractions and festivals are included) to now be approaching 200,000 (Source: Annual Tourism Industry Review, January 2014). So, it is clear that Ireland continues to be an attractive destination to visit and tourism remains our biggest indigenous industry.

Fáilte Ireland

As well as being the National Tourism Development Authority in Ireland, Fáilte Ireland also has responsibility to encourage, promote and support the recruitment, training and education of people for the tourism industry. 

Fáilte Ireland works in partnership with Tourism Ireland (who promote Ireland as a holiday destination to overseas markets) and the Northern Ireland Tourist Board (responsible for tourism development and marketing in Northern Ireland). They lead an extensive domestic holiday campaign via www.discoverIreland.ie, which features comprehensive information and listings for Irish accommodation, activities, events, tourist attractions and Irish holiday special offers.  Fáilte Ireland priorities for 2014 include:

  • New initiatives such as ‘The Wild Atlantic Way’ and  ‘Dublin Plus’, and also a new proposition for the east and south of the country
  • Business tourism and major events
  • Home holidays
  • The Gathering legacy
  • Festivals and events
  • Sales, digital and experience development.

[Check out the 'Ask the Experts' panel on this page for an overview of the sector from Fáilte Ireland]

HOSPITALITY

The Hospitality industry has expanded beyond the traditional areas of hotels, guesthouses and restaurants. In recent years we have seen the provision of catering at a wide range of additional facilities from food halls within supermarkets, to the burgeoning nursing home sector and institutional catering to sporting events - all have expanded the employment opportunities in hospitality.

Hotel and Accommodation

At the core of this vitally important industry is the Irish Hotel Sector which employs approximately 50,000 people in 850 hotels around the country. Expansion in hotel capacity in recent years has resulted in many hotels losing money in the downturn years and the Bed and Breakfast sector struggling to keep afloat, despite consistently being reported as the most memorable for visitors. 

Reports for 2013 show that hotel occupancy in Dublin was higher in 2013 than it had ever been even during the boom, This was helped by the growth of business tourism from the Convention Centre in Dublin and a proliferation of events in the O2 and the Bord Gáis Energy Theatre, all of which have opened since the recession started.

Each hotel needs a large number of people, in a wide range of different roles in order to function properly. Career opportunities for people interested in this sector are wide and varied. 

Some of the job roles include:

  • Rooms Division - Front Office Manager; Reservations Manager;  Guest Services Manager; Security Manager; - responsible for the effective management of the reception desk, reception staff and the number of bedroom sales in the hotel; safety and security of guests
  • Receptionist - Works at the front desk of a hotel, resort, etc. and is the first person a guest deals with on arrival
  • Accommodation Manager/Assistants - responsible for the cleanliness of bedrooms and all public areas of the hotel
  • Events & Leisure - Director of Events; Conference and Banqueting Managment; Event Manager; 

[Detailed information on individual occupations is available from the 'Sample Careers' panel on this page]

Careers in these roles are available in hotels, B&Bs Guesthouses, Hostels, Campsites and Holiday Villages all over Ireland. In addition to these roles are the managerial roles that keep the business side of things running. Managerial roles include:

  • General Manager/Group General Manager
  • Duty Manager
  • Sales and Marketing Manager
  • Human Resource Manager

Food and Beverage

The Food and Beverage sector covers all types of establishments supplying food and drinks, from hotels and restaurants, to pubs, clubs and venues. This sector attracts people who like to work with people, creating and serving meals, making cocktails, designing menus etc. These occupations require excellent social skills as people are working closely with each other and with the public.

Careers in the Food and Beverages area include:

  • Chef
  • Commis Chef - entry level role of a chef – prepares dishes to be cooked, general kitchen work
  • Restaurant Manager
  • Waiter
  • Sommelier - Wine expert
  • Bar Staff
  • Bar Manager

TOURISM

The tourism industry is worth approx €5 billion to the Irish Econmony with around 6 million visitors every year. Career opportunities exist in Ireland and overseas for young people at all levels from office administration to junior and senior management in a diverse range of tourism related organisations including:

  • Tourism offices
  • Tour Guides
  • Travel Agents
  • Reservation Centres
  • Airlines
  • Leisure Centres
  • Spas
  • Museums
  • Cultural attractions
  • Heritage Centres
  • Tourist shops

Getting into the Tourism and Hospitality Sector

Given the potential for interesting and rewarding careers in these sectors, many young people are looking for suitable courses that will help prepare them for careers at different levels. Because of the competitive nature of these careers, staff with industry related qualifications tend to get the better jobs.

The Irish higher education system has a well developed range of courses, at all levels from PLCs (Post Leaving Cert) to Level 7 & Level 8 Degrees. When looking at courses in hospitality and tourism, there can seem to be a bewildering variety of course titles covering the main employment areas of travel, tourism, hotels and restaurants.

Typical titles include:

  • Tourism Management
  • Tourism Marketing
  • Travel and Tourism

There are also joint degrees where it is possible to study combinations of subjects, such as Tourism and Hospitality, Tourism and Leisure, Hospitality and Marketing.

Most undergraduate courses will include a period of work experience as part of the course, varying in length from 6 months to one year. This work experience is seen to be a central part of courses, where the student obtains the opportunity to practice what they have learned in college or university. Employers also see great value in this work experience when considering the employment of graduates.

Given the international nature of these industries, another valuable part of any course is the study of languages. Most courses in hospitality and tourism provide access to language courses, either as core components or as options.
 
In addition to the above courses, there are also more specialised courses in Tourism covering areas such as Cultural Tourism, Tourism Marketing, Tourism Planning, Museum Management, Heritage Management, Cultural Tourism and Sustainable Tourism: these are suitable for people who have an interest in employment in a specific sector of the industry.

Failte Ireland also provide skills training and work based training throughout Ireland for those who want to enter the sector more immediately, or want to complete their training whilst employed.

Earn and Learn Courses

If you’re eager to join the workforce and don’t want to go to college full-time then there are six ‘Earn & Learn’ programmes. These programmes make it easy for you:

  • To go to college part time to receive a fully recognised qualification.
  • Receive valuable paid work experience in a ‘best practice’ establishment in the tourism industry
  • Your college fees are paid for by Fáilte Ireland (with the exception of the Trainee Manager Development Programme).

Employers who are part of this programme agree to let you go to college when your lectures or tutorials are on and there will also be someone at your place of employment who will be your personal ‘mentor’!

You need to have an employer to get into this course. Your employer will need to register with Fáilte Ireland and nominate you for the course. But if you don’t have an employer, the college may be able to advise you on finding one. Click on the links below for course details:

SECTOR OUTLOOK
The tourism industry is on course to deliver 7.5 million visitors to Ireland in 2014 and between 5,000 and 8,000 new jobs will be created, according to sector representative body the Irish Tourist Industry Confederation (ITIC) (December 2013). 

Following the IHF Annual Conference, February 2014, reports of 3,000 current entry level job vacancies across the Hospitality sector were reported in the areas of  
  • Culinary Skills
  • Complete Kitchen Management
  • Food and Beverage Service
  • Maintenance and Housekeeping functions


  
Useful Links
Total Records:
Name Full Address Phone Number
Aer Lingus Personnel Department, Aer Lingus Limited, Head Office Building, Dublin Airport, Co. Dublin

01 - 886 8202

Association for Adventure Sports Association for Adventure Sports, Secretary of Centre Standards Board, Carrowcashel, Ramelton, Co Donegal

074 - 915 2800

Ballymaloe Cookery School Ballymaloe Cookery School, Shanagarry, Co. Cork

021 4646785

Dept. of Arts, Heritage & the Gaeltacht 23 Kildare Street, Dublin 2

01 - 631 3800

Dept. Transport, Tourism & Sport 44, Kildare St., Dublin, 2

01 - 670 7444

Failte Ireland Fαilte Ireland, Amiens Street, Dublin 1

01 - 884 7700

HotelJobs.ie

01 - --- ----

Irish Ferries Irish Ferries, P.0. Box 19, Alexandra Road, Ferryport, Dublin 1

01 - 607 5700

Irish Hospitality Institute (IHI) 68, Pembroke Road, Ballsbridge, Dublin, 4

01 - 662 4790

Irish Hotels Federation 13 Northbrook Road, Dublin 6

01 - 497 6459

Irish Taxi Drivers Federation Irish Taxi Drivers Federation, 48 Summerhill Place, Dublin 1

01 - 836 4166

Irish Tourist Industry Confederation Ground Floor Unit 5, Sandyford Office Park Dublin 18

01 - 293 4950

Irish Travel Agents Association The Irish Travel Agents Association, 4th Floor, 8-9 Westmoreland Street, Dublin 2

01 - 417 9664

Licensed Vintners Association Licensed Vintners Association, Anglesea House, Anglesea Road, Ballsbridge, Dublin 4

01 - 668 0215

RyanAir Ryanair Corporate Head Office, Dublin Airport, Co. Dublin

01 - -----------

Shannon College of Hotel Management Shannon College of Hotel Management, Shannon International Airport, Co. Clare

061 712210

 

 
Company Profiles 1
 
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Failte Ireland


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Monaghan Inst of FE & Training
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MSc in Event Management **NEW**

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9
WIT - Dept of Languages, Tourism & Hospitality

Video Interview...
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Tourism Awareness Programme Logo

Sector Career News 52
• Countdown to Closing Date for National Career Skills 2014

April 17, 2014 

• 100 new jobs for Dublin with Airbnb expansion

April 4, 2014 

• 350 new jobs with Caffe Nero expansion in Ireland

March 28, 2014 

• 50 new jobs announced with Stobart Air

March 25, 2014 

• New Irish Whiskey Museum will bring 25 jobs

March 25, 2014 

More More...

Featured Articles  
No records

Online Resources 2
• Job Creation and Training in the Hospitality Industry
• EGFSN - Expert Group on Future Skills Needs

98 CAO / HETAC Courses
Central Applications Office 98 courses found.
View full list

Some example courses in this sector...

• Adventure Tourism Management
Tralee IT
• Adventure Tourism Management
Tralee IT
• Baking and Pastry Arts Management
DIT
• Bar and Restaurant Management
Galway-Mayo IT
• Bar and Restaurant Supervision
Letterkenny IT
• Bar Management
Cork Institute of Technology
• Bar Studies (Management and Entrepreneurship)
DIT
• Bar Supervision
Athlone IT
• Bar Supervision
Galway-Mayo IT
• Business in Tourism with Event Management
IT Sligo
• Business Studies In International Hotel Management
Shannon College
• Business with Event Management
Limerick IT
• Business with Sports Management
Limerick IT
• Commerce (w/ Hotel Management)
Shannon College
• Cookery - Professional - Total Immersion
Tralee IT
• Culinary Arts
DIT
• Culinary Arts
Athlone IT
• Culinary Arts
Dundalk IT
• Culinary Arts
Galway-Mayo IT
• Culinary Arts
Limerick IT
• Culinary Arts
IT Tallaght
• Culinary Arts
Letterkenny IT
• Culinary Arts
Waterford IT
• Culinary Arts
Tralee IT
• Culinary Arts
Dundalk IT
• Culinary Arts
Letterkenny IT
• Culinary Arts
Cork Institute of Technology
• Culinary Arts
Tralee IT
• Culinary Arts (Profesional Culinary Practice)
DIT
• Culinary Arts and Food Technology
Letterkenny IT
• Culinary Arts Management
Galway-Mayo IT
• Culinary Entrepreneurship
DIT
• Culinary Studies
Cork Institute of Technology
• Destination Tourism with Marketing - Discontinued
Letterkenny IT
• Event Management
DIT
• Event Management
American College
• Event Management with Public Relations
Galway-Mayo IT
• Field Biology and Wildlife Tourism
Tralee IT
• Food Marketing and Entrepreneurship
UCC (NUI)
• Food Science and Management
DIT
• Front Office and Tourism Revenue Management
Athlone IT
• Health and Leisure
Tralee IT
• Health and Leisure
Tralee IT
• Health and Nutrition for Culinary Arts
DIT
• Heritage Studies
Galway-Mayo IT
• Heritage Studies (Castlebar)
Galway-Mayo IT
• Hospitality Management
DIT
• Hospitality Management
Dundalk IT
• Hospitality Management
Waterford IT
• Hospitality Management
Griffith College. Limerick
• Hospitality Management
American College
• Hospitality Management
Cork Institute of Technology
• Hospitality Studies
Galway-Mayo IT
• Hospitality Studies
Limerick IT
• Hospitality Studies
Waterford IT
• Hospitality Studies
Cork Institute of Technology
• Hospitality Studies
Dundalk IT
• Hospitality Studies
Tralee IT
• Hotel Administration
Letterkenny IT
• Hotel and Catering Management
Galway-Mayo IT
• Hotel and Catering Management
Galway-Mayo IT
• Hotel and Leisure Management
Athlone IT
• Hotel Management
Tralee IT
• Hotel Management
Tralee IT
• Hotel Management
Carlyle Institute
• Hotel, Restaurant & Resort Management
Letterkenny IT
• International Hospitality & Tourism Operations
IT Tallaght
• International Hospitality and Tourism Management
IT Tallaght
• International Hospitality and Tourism Management
IT Tallaght
• International Hospitality Management
DIT
• International Hospitality Management
Griffith College. Dublin
• International Hospitality Management
Griffith College. Limerick
• International Hospitality Management
Griffith College. Dublin
• Languages & International Tourism (Chinese)
DIT
• Languages and International Tourism (French)
DIT
• Languages and International Tourism (German)
DIT
• Languages and International Tourism (Spanish)
DIT
• Leisure Management
DIT
• Marketing (Event Management)
Dublin Business School
• Outdoor Education and Leisure (Castlebar)
Galway-Mayo IT
• Outdoor Education and Leisure with Geography (Castlebar)
Galway-Mayo IT
• Pre-Hospitality Studies
Lismullen Hospitality Services Centre
• Recreation and Sports Management
Waterford IT
• Restaurant Management
Athlone IT
• Spa and Wellness Management
Athlone IT
• Tourism
Galway-Mayo IT
• Tourism
Waterford IT
• Tourism
Cork Institute of Technology
• Tourism
Cork Institute of Technology
• Tourism Management
DIT
• Tourism Management
Independent Colleges
• Tourism Management
Galway-Mayo IT
• Tourism Marketing
DIT
• Tourism Marketing
Waterford IT
• Travel & Tourism Management
Tralee IT
• Travel and Tourism Management
Tralee IT
• Travel, Tourism & Hospitality Management
Limerick City College
• Travel, Tourism & Hospitality Management
Limerick City College

81 PLC / FETAC Courses
PLC/FETAC Courses 81 courses found.
View full list

Sample courses...

• Business & Office Information Systems - Tourism
Cavan Institute
• Chef - Day Release Programme - Catering Industry Only
Crumlin College of Further Education
• Cookery & Catering - Professional
Colaiste Ide College of Further Education
• Cookery - Professional
Cork College of Commerce
• Culinary Art
Kinsale College of Further Education
• Culinary Arts
Dunboyne College of Further Education
• Culture & Heritage Studies
Colaiste Stiofain Naofa CFE
• Culture & Heritage Studies - Access
Colaiste Stiofain Naofa CFE
• Event Management
Ballsbridge College of Further Education
• Event Management
Stillorgan College of Further Education
• Event Management - Advanced Certificate
Ballsbridge College of Further Education
• Front Office Skills & Tourism
Waterford College of Further Education
• Heritage & Tourism
Castlebar College of Further Education
• Hospitality Operations
Colaiste Ide College of Further Education
• Hospitality Operations
Errigal College
• Hospitality Operations - Hotel & Catering
Templemichael College
• Hotel & Catering
Waterford College of Further Education
• Hotel & Catering
Listowel Community College
• Hotel & Catering
Monaghan Inst of FE & Training
• Hotel & Catering
Cavan Institute
• Hotel Catering - Professional Cookery
Crumlin College of Further Education
• Hotel Reception Operations
Colaiste Ide College of Further Education
• Hotel, Catering and Tourism
Tralee Community College
• International Airline Studies
Cork College of Commerce
• International Travel & Tourism
Enniscorthy Vocational College
• Management - Marketing in Tourism
Crumlin College of Further Education
• Office Administration / Reception
Drogheda Institute of Further Education
• Office Administration with Reception Skills
Tralee Community College
• Office Administration with Reception Skills
St. Tiernan's College of Further Studies
• Professional Cookery
Cavan Institute
• Professional Culinary Art
Kinsale College of Further Education
• Reception
Grennan College
• Reception
Limerick College of Further Education
• Reception & Customer Care
Cork College of Commerce
• Reception. Tourism & Business - Advanced
Ballyfermot College of Further Education
• Receptionist & Administration
Wexford Vocational College
• Receptionist - Administration & ECDL
Muinebheag Vocational School
• Receptionist Administration
Whitehall College of Further Education
• Tourism
Listowel Community College
• Tourism
North Connaught College
• Tourism
Inchicore College of Further Education
• Tourism & Airline Studies
Cavan Institute
• Tourism & Enterprise
Colaiste Ide College of Further Education
• Tourism & eTravel
St. John's Central College
• Tourism & eTravel Advanced
St. John's Central College
• Tourism & Incentive Travel Management
Colaiste Ide College of Further Education
• Tourism & Travel
Monaghan Inst of FE & Training
• Tourism & Travel Industry Studies
Waterford College of Further Education
• Tourism & Travel Option 1 Travel Agency Studies
Liberties College
• Tourism & Travel Option 2 - Airline Studies - Cabin Crew
Liberties College
• Tourism & Travel Studies - Option Three - Environmental & Adventure Tourism
Crumlin College of Further Education
• Tourism & Travel Studies Option One - Ground & Air Steward
Crumlin College of Further Education
• Tourism & Travel Studies Option Two - E-Travel. Air Fares & Ticketing IATA / ABTA
Crumlin College of Further Education
• Tourism and Travel
Kinsale College of Further Education
• Tourism Reception & Event Management
Bray Institute of Further Education
• Tourism Studies
Colaiste Ide College of Further Education
• Tourism Studies
Central Technical Institute Senior College
• Tourism Studies & Event Management
Sligo College of Further Education
• Tourism with Business
Tralee Community College
• Tourism with Business
Moate Business College
• Tourism with Business - Advanced
Moate Business College
• Tourism with Business and Heritage
Templemore College of Further Education
• Travel & Event Management
Monaghan Inst of FE & Training
• Travel & Tourism
Drogheda Institute of Further Education
• Travel & Tourism
Ballyfermot College of Further Education
• Travel & Tourism
Carlow Institute of Further Education
• Travel & Tourism
Marino College of Further Education
• Travel & Tourism
Greenhills College
• Travel & Tourism
Colaiste Ide College of Further Education
• Travel & Tourism
Cork College of Commerce
• Travel & Tourism
O'Fiaich Institute
• Travel & Tourism
Central College Limerick
• Travel & Tourism - Advanced
Limerick College of Further Education
• Travel & Tourism Advanced Certificate
Bray Institute of Further Education
• Travel & Tourism Industry Training
Sallynoggin College of Further Education
• Travel & Tourism Industry Training - Advanced
Sallynoggin College of Further Education
• Travel & Tourism Management
Inchicore College of Further Education
• Travel & Tourism with Airline Studies
Stillorgan College of Further Education
• Travel and Tourism Services
Limerick College of Further Education
• Travel Management - Advanced
Cavan Institute
• Travel Trade Skills
Colaiste Ide College of Further Education

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• SOLAS Courses (from Qualifax)